團隊領袖和團隊一起 acts as a CHANGE AGENT. In this role, the team leader understands the costs and benefits of change for his teammates and knows how to lead the change process.
CHANGE AGENT session overview
PowerPoint: Leading Change PPT
Participant Notes: 轉變的流程圖表
Further Learning:
“Ten Lessons in Leading Change” article
Change Agent session (LeadershipFramework.org)
Change Agent Role session overview
Article: Solving Problems as a Team (PrEFACE)